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Tasks

Task Details

Understanding the task detail sheet and all available information.

Task Details

The task detail sheet provides comprehensive information about a single task. This guide explains each section and how to use the information.

Opening Task Details

Access task details by:

  • Clicking a task in the list
  • Pressing Enter on a selected task
  • Direct URL - Each task has a unique URL

The detail sheet slides in from the right or opens as a modal.

Detail Sheet Layout

ElementDescription
Task TitleName of the task
Status BadgeCurrent status with color
Priority BadgePriority indicator
Close ButtonClose the detail sheet
Actions MenuEdit, delete, more options

Quick Actions Bar

ActionFunction
CompleteMark task as done
StartMark as in progress
BlockMark as blocked
ReassignChange owner

Information Sections

Overview

Primary task information:

FieldDescription
DescriptionFull task explanation
AssigneeWho owns this task
Due DateWhen it should be completed
PriorityCritical, High, Medium, Low
StatusTo Do, In Progress, Done, Blocked
TypeAction, Review, Approval, etc.
CreatedWhen the task was created

Workflow Context

If the task belongs to a workflow:

FieldDescription
Workflow NameParent workflow
Workflow StatusWorkflow's current state
PositionWhere in the workflow sequence
DependenciesTasks that must complete first
DependentsTasks waiting on this one

Connections to other entities:

Item TypeDescription
GapsCompliance gaps this task addresses
RisksRisks this task mitigates
DocumentsRelated documents
ControlsControls being implemented

Attachments

Files attached to the task:

  • Uploaded documents
  • Screenshots
  • Reference materials
  • Deliverables

Comments

Discussion thread for the task:

  • Team communication
  • Status updates
  • Questions and answers
  • Decision records

Activity

History of task changes:

  • Status changes
  • Property edits
  • Comments added
  • Attachments added

Understanding Dependencies

Tasks Blocking This One

If the task has dependencies:

  • Shows which tasks must complete first
  • Status of each blocking task
  • Click to navigate to blocking task

Tasks This One Blocks

If other tasks depend on this one:

  • Shows which tasks are waiting
  • Completing this task unblocks them
  • Click to see dependent tasks

If a task is blocked, check its dependencies first. You may need to complete other tasks before this one can proceed.

Task Properties Deep Dive

Assignee

Who is responsible:

  • Avatar and name displayed
  • Click to see profile
  • Can be changed (if permitted)
  • Unassigned tasks show prompt

Due Date

When the task is due:

  • Calendar date displayed
  • Time may be included
  • Overdue tasks highlighted
  • Click to edit due date

Priority

Task urgency:

PriorityWhen to Use
CriticalMust complete immediately, blocking
HighImportant, complete soon
MediumStandard work, normal timeline
LowComplete when time permits

Type

Task category:

TypeDescriptionTypical Action
ActionWork to performExecute the work
ReviewEvaluate somethingProvide feedback
ApprovalSign-off requiredApprove or reject
DocumentationCreate/update docsWrite or edit
VerificationConfirm somethingVerify and attest
FormComplete a formFill out fields

Working with Task Details

Quick Status Update

Click Status Button

"Complete," "Start," or "Block."

Confirm Action

Some actions require confirmation.

Status Updates

Task moves to new status.

Editing Properties

  1. Click "Edit" in the detail sheet
  2. Modify desired fields
  3. Click "Save"
  4. Changes are logged in activity

Adding Attachments

Click "Add Attachment"

Opens file selector.

Select Files

Choose files to attach.

Add Description

Optionally describe the attachment.

Upload

Files are attached to the task.

Adding Comments

  1. Scroll to Comments section
  2. Type your comment
  3. @mention team members
  4. Click "Post"

See Comments for more details.

Task Progress Tracking

Time Tracking (if enabled)

Some organizations track time:

  • Log time spent on task
  • View total time invested
  • Compare to estimates

Progress Percentage

For complex tasks:

  • Update % complete
  • Visible in list views
  • Helps gauge remaining work

Checklists (if applicable)

Task may include sub-items:

  • Check off completed items
  • See overall completion
  • All items needed to complete task

Go to Workflow

Click the workflow name to:

  • See task in workflow context
  • View other tasks in workflow
  • Understand overall progress

Click linked gap to:

  • See the gap being addressed
  • Understand the compliance issue
  • Check gap status

Click linked risk to:

  • See the risk being mitigated
  • Understand the risk impact
  • Check mitigation progress

Task History

Activity Log

The activity log shows:

  • Creation details
  • Status changes with timestamps
  • Edits with what changed
  • Comments and attachments
  • System events

Audit Trail

For compliance purposes:

  • Every change is logged
  • User identity recorded
  • Timestamps preserved
  • Cannot be deleted

The activity log is valuable for audits. It demonstrates who did what and when for each compliance task.

Keyboard Shortcuts

Navigate task details quickly:

ShortcutAction
CMark complete
SMark in progress
BMark blocked
EEdit task
EscClose detail sheet

Common Questions

Can I add subtasks?

Tasks don't have true subtasks, but you can:

  • Add a checklist to the task
  • Create separate tasks in the workflow
  • Use description for sub-steps

How do I unblock a blocked task?

  1. Resolve the blocking issue
  2. Open the task
  3. Change status from Blocked to In Progress or To Do
  4. Add a comment explaining resolution

Can I copy a task?

Yes:

  1. Open task details
  2. Click Actions menu
  3. Select "Duplicate"
  4. New task is created as copy

What if I can't complete a task?

  1. Don't leave it sitting
  2. Mark as Blocked if waiting on something
  3. Add comment explaining the issue
  4. Reassign if someone else should handle it

Next Steps

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