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Tasks

Action Inbox Overview

Manage your compliance tasks in PartnerAlly's Action Inbox.

Action Inbox Overview

The Action Inbox (Tasks) is where you manage and complete your compliance work. Tasks are individual action items that come from workflows, gaps, and other sources.

What Are Tasks?

Tasks are discrete, actionable items that need to be completed. Each task:

  • Has a clear title and description
  • Is assigned to a specific person
  • Has a status (To Do, In Progress, Done)
  • May have a due date and priority
  • Belongs to a workflow or stands alone

Your Action Inbox is your personal to-do list for compliance work. Start each day by reviewing what's assigned to you.

Task Sources

Tasks come from several sources:

SourceDescription
WorkflowsTasks created as part of remediation workflows
GapsDirect actions from compliance gaps
RisksMitigation actions from risks
ManualStandalone tasks you or others create

Accessing Tasks

Navigate to tasks via:

  • Sidebar - Click "Tasks" in the main navigation
  • Dashboard - Click task-related widgets
  • Keyboard - Press G then T
  • Notifications - Click task notifications

Task Properties

Each task has these attributes:

PropertyDescription
TitleWhat needs to be done
DescriptionAdditional details and context
StatusTo Do, In Progress, Done, Blocked
PriorityCritical, High, Medium, Low
AssigneeWho is responsible
Due DateWhen it should be completed
WorkflowParent workflow (if applicable)
TypeAction, Review, Approval, etc.

Task Status

Tasks move through these statuses:

StatusMeaning
To DoNot yet started
In ProgressCurrently being worked on
DoneCompleted
BlockedCannot proceed

Task Priority

Priority indicates urgency:

PriorityColorMeaning
Critical🔴 RedUrgent, do immediately
High🟠 AmberImportant, do soon
Medium🟢 GreenStandard priority
Low🔵 BlueDo when convenient

Task Types

Different types of tasks:

TypePurposeExample
ActionWork to perform"Draft security policy section 3"
ReviewEvaluate something"Review vendor questionnaire responses"
ApprovalSign off on item"Approve updated privacy policy"
DocumentationCreate/update docs"Document access review procedure"
VerificationConfirm completion"Verify backup restoration works"
FormComplete a form"Fill out self-assessment questionnaire"

Your Task Workflow

A typical day with tasks:

  1. Morning Review - Check your Action Inbox
  2. Prioritize - Identify most urgent items
  3. Work - Complete tasks throughout the day
  4. Update - Mark progress and completion
  5. Communicate - Add comments, ask questions
  6. Plan - Note any blockers for tomorrow

Documentation Sections

Quick Actions

From the task list, quickly:

  • Complete - Mark task as done
  • Start - Mark as in progress
  • Reassign - Change owner
  • Snooze - Temporarily hide
  • Block - Mark as blocked

Task Notifications

You receive notifications for:

  • Tasks assigned to you
  • Approaching due dates
  • Overdue tasks
  • Comments on your tasks
  • Status changes to your tasks

Configure in Notification Settings.

Task Best Practices

Stay Organized

  • Review inbox daily
  • Update task status promptly
  • Use due dates effectively
  • Keep task list manageable

Be Responsive

  • Acknowledge new assignments
  • Mark blockers immediately
  • Communicate delays
  • Complete reviews promptly

Document as You Go

  • Add notes during work
  • Attach relevant files
  • Reference other items
  • Update descriptions as needed

Tasks left "In Progress" for too long become stale. If you can't complete something, mark it blocked and add a comment explaining why.

Common Questions

How do I create a standalone task?

  1. Go to Tasks
  2. Click "New Task"
  3. Fill in details
  4. Save (not linked to a workflow)

Can I assign tasks to others?

Yes, if you have permission:

  • Task creators can reassign
  • Workflow owners can reassign
  • Admins can reassign any task

What happens to overdue tasks?

  • They're highlighted in the list
  • You receive notifications
  • They appear in overdue reports
  • Consider updating due date or completing

How do I see all my tasks?

Filter by "Assigned to Me" to see:

  • All tasks assigned to you
  • Across all workflows
  • All statuses

Next Steps

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