Form Responses

Once forms are published and responses come in, you need to view and analyze the data. This guide covers how to work with form responses.

Accessing Responses

From the Form

Response Count

The form card shows:

• Total response count
• New responses since last view
• Completion status

Response Views

Summary View

Overview of all responses:

• Response count
• Completion rate
• Question-by-question summary
• Charts for choice questions

Individual Responses

View each response separately:

• Full response details
• Respondent information
• Submission timestamp
• Response status

Table View

Spreadsheet-like view:

• Rows = Responses
• Columns = Questions
• Sortable and filterable
• Good for comparing responses

Viewing Individual Responses

Response Details

Each response shows:

Filtering Responses

By Status

By Date

Filter by submission date:

• Today
• This week
• This month
• Custom date range

By Answer

Filter based on specific answers:

1. Select a question
2. Choose the answer value
3. See only matching responses

Response Analytics

Summary Statistics

For each question:

• Response count
• Distribution of answers (for choice questions)
• Average/range (for numeric questions)
• Common themes (for text questions)

Charts and Visualizations

Completion Metrics

Working with Responses

Marking as Reviewed

After reviewing a response:

1. Open the response
2. Click "Mark Reviewed"
3. Optionally add notes
4. Response shows reviewed status

Adding Notes

Add internal notes to responses:

1. Open the response
2. Find the Notes section
3. Add your notes
4. Notes are internal only

Flagging for Follow-up

Mark responses needing attention:

1. Open the response
2. Click "Flag"
3. Add reason for flagging
4. Response appears in flagged filter

Exporting Responses

Export Formats

Exporting

Export Options

Response Notifications

Getting Notified

Configure notifications for:

• New response received
• Daily/weekly response digest
• Specific answer triggers (e.g., "No" to security question)

Setting Up Notifications

1. Open form settings
2. Go to Notifications
3. Enable desired alerts
4. Choose delivery method

Response as Evidence

Use form responses as compliance evidence:

Linking to Gaps

1. Open a response
2. Click "Link as Evidence"
3. Select the gap or control
4. Response is linked

Linking to Controls

Forms can document:

• Control operation
• Compliance verification
• Assessment results
• Attestation records

Partial Responses

What Are Partial Responses?

Responses started but not submitted:

• Respondent saved progress
• Respondent abandoned form
• Technical issues

Handling Partials

Response Integrity

Audit Trail

Each response records:

• When submitted
• Who submitted
• Browser/device info
• IP address (if tracked)
• Any edits made

Preventing Duplicates

If configured:

• One response per person
• Based on email/login
• Can allow editing instead

Response Editing

If allowed:

• Respondent can update answers
• Edit history is preserved
• Original submission recorded

Bulk Operations

Bulk Status Update

Update multiple responses:

1. Select responses with checkboxes
2. Click "Bulk Actions"
3. Choose action (mark reviewed, flag, etc.)
4. Apply to all selected

Bulk Delete

Remove multiple responses:

1. Select responses
2. Click "Delete Selected"
3. Confirm deletion

Common Questions

Can respondents see others' responses?

By default, no. Respondents only see their own submissions. Results sharing can be configured.

How long are responses stored?

Responses are stored indefinitely by default. Data retention policies may vary.

Can I edit a response?

Typically, admins can add notes but not modify answers. This preserves data integrity.

What if someone needs to resubmit?

Options:

• Allow editing on the form
• Delete old response and request new
• Accept multiple responses

Next Steps

• Form Builder - Create better forms
• Templates - Use pre-built forms
• Compliance Gaps - Link responses to gaps