PartnerAlly Docs
Getting Started

Signing Up

Create your PartnerAlly account using Google authentication.

Creating Your Account

PartnerAlly uses Google authentication to keep your account secure. This means you sign in with your existing Google account - no new password to remember.

Currently Invitation-Only: PartnerAlly is currently available by invitation. If you don't have access, contact our sales team to request an invite.

How to Sign Up

Go to the Sign-In Page

Visit app.partnerally.com. You'll see the sign-in page with a "Sign in with Google" button.

Click "Sign in with Google"

Click the button to open Google's authentication window. Select the Google account you want to use for PartnerAlly.

Tip: Use your work Google account if your organization uses Google Workspace. This makes it easier to collaborate with teammates.

Authorize PartnerAlly

Google will ask you to confirm that PartnerAlly can access your basic profile information (name and email). Click "Allow" to continue.

We only request:

  • Your name (to personalize your experience)
  • Your email address (for account identification)

You're In!

After authorization, you'll be redirected to PartnerAlly. If this is your first time, you'll start the onboarding process.

What Happens After Sign-Up

New Users

If you're creating a new account, you'll be guided through our 4-step onboarding process:

  1. Accept terms of service
  2. Enter your name and timezone
  3. Set up your organization
  4. Select compliance frameworks

Invited Users

If you were invited by a teammate:

  • You'll automatically join their organization
  • Your role will be set by the person who invited you
  • You may skip some onboarding steps

Existing Users

If you already have an account, signing in takes you directly to your dashboard.

Troubleshooting

"No Account Found"

If you see a message saying no account was found, it means:

  • You haven't been invited to PartnerAlly yet
  • Your invitation may have expired

Solution: Contact the person who invited you, or request access from our team.

Can't Sign In with Google

If Google authentication isn't working:

  • Make sure pop-ups are enabled in your browser
  • Try a different browser
  • Clear your browser cache and cookies
  • Check if your organization blocks third-party authentication

Wrong Google Account

If you accidentally signed in with the wrong account:

  1. Click your profile picture in the top right
  2. Select "Sign out"
  3. Sign in again and choose the correct Google account

Privacy & Security

Your data is protected:

  • No password stored - We never see or store your Google password
  • Encrypted connection - All data transfers use HTTPS
  • SOC 2 Type II certified - Our security practices are independently audited
  • You control access - Revoke PartnerAlly's access anytime via your Google account settings

Next Step

Once signed in, continue to complete your onboarding.

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