Privacy & Data

Privacy & Data settings help you manage your information, export data, and understand how PartnerAlly handles your data.

Accessing Privacy Settings

Data Export

What You Can Export

Export your data in standard formats:

Requesting an Export

Export Processing

• Small exports: Minutes
• Large exports: Hours
• Very large: Up to 24 hours
• You're emailed when ready

Organization Data Export

Admin Export

Organization admins can export:

• All organization documents
• All gaps and risks
• All workflows and tasks
• All user activity
• Compliance reports

Compliance Reports

Generate reports for:

• Audit documentation
• Management reporting
• Regulatory submissions
• Backup purposes

Data Retention

How Long Data Is Kept

After Account Deletion

When you delete your account:

• Personal data removed within 30 days
• Some data retained for legal compliance
• Organization data preserved (not tied to you)
• Backups purged per schedule

Privacy Options

Profile Visibility

Control who sees your profile:

• Within organization (default)
• Minimal visibility

Activity Privacy

Control activity visibility:

• Your activity on items
• Last seen status
• Current status

Communication Preferences

Control how we contact you:

• Marketing emails (opt-out)
• Product updates (opt-out)
• Essential notifications (cannot disable)

Data Processing

Where Data Is Processed

PartnerAlly processes data in:

• Secure cloud infrastructure
• Regions based on your organization
• With appropriate safeguards

Data Security

Your data is protected by:

• Encryption at rest
• Encryption in transit
• Access controls
• Regular security audits

Third-Party Processing

Limited third-party access:

• AI processing (as documented)
• Cloud infrastructure
• Essential services only
• All under DPA agreements

Your Rights

Under GDPR

If GDPR applies to you:

• Right to access
• Right to rectification
• Right to erasure
• Right to data portability
• Right to object

Exercising Rights

To exercise your rights:

1. Use in-app tools where available
2. Contact support for other requests
3. We respond within required timeframes

Requests We May Verify

For sensitive requests:

• Identity verification required
• Additional information may be needed
• Protects against unauthorized access

Cookies and Tracking

Cookies We Use

Cookie Management

Manage cookies:

• Browser settings control most cookies
• Essential cookies required
• Analytics can be disabled

Analytics Opt-Out

To opt out of analytics:

1. Go to Privacy settings
2. Find Analytics section
3. Toggle off participation
4. Changes apply immediately

Data Deletion

Deleting Specific Data

Remove specific items:

• Documents: Delete from Documents page
• Comments: Delete from the comment
• Exported data: Files expire after download

Account Deletion

See Delete Account for full account removal.

Privacy Contacts

Questions

For privacy questions:

• Review Privacy Policy first
• Use in-app support
• Email privacy contact

Concerns

If you have privacy concerns:

1. Document the concern
2. Contact support
3. We investigate promptly
4. You receive a response

Common Questions

Is my data shared with other customers?

No. Your organization's data is completely isolated from other customers.

Can I see what data you have about me?

Yes. Use the export feature to receive a complete copy of your data.

How do I request data deletion?

For personal data, delete your account. For specific items, use in-app deletion. For other requests, contact support.

What happens to my documents after deletion?

Deleted documents enter a 30-day recovery period, then are permanently removed.

Next Steps

• Delete Account - Remove your account
• Account Settings - Update profile
• Notifications - Communication preferences