Gap Details

The gap detail view provides comprehensive information about a compliance gap. This page explains each section and how to use the information effectively.

Opening Gap Details

Access the detail view by:

Clicking a gap row in the gaps list
Direct URL - Each gap has a unique URL you can bookmark or share
From document details - Click a gap in the document's gap list

Detail View Layout

The gap detail view is organized into sections:

Header Section

Element	Description
Gap Title	Descriptive name of the gap
Severity Badge	Color-coded severity indicator
Status Badge	Current status with color
Edit Button	Modify gap properties
Actions Menu	Additional actions (workflow, export, delete)

Main Content

The main area shows the gap description—a detailed explanation of what's missing or incomplete.

Information Tabs

Overview Tab

Primary gap information:

Field	Description
Description	Full explanation of the gap
Framework	Associated compliance framework
Control	Specific control requirement
Severity	Critical, High, Medium, or Low
Status	Open, In Progress, Resolved, Accepted
Created	Date and time gap was identified
Last Updated	Most recent change

AI Analysis Tab

For AI-identified gaps:

Field	Description
Confidence Score	How certain the AI is (0-100%)
Reasoning	AI's explanation for identifying this gap
Source Document	Which document was analyzed
Relevant Excerpts	Portions of the document reviewed
Control Mapping	How this maps to framework controls

Review the AI reasoning to understand why the gap was identified. High confidence scores (80%+) indicate strong evidence of the gap. Lower scores suggest potential uncertainty.

Connected items across the platform:

Item Type	Description
Documents	Source document and related evidence
Workflows	Remediation workflows addressing this gap
Tasks	Individual tasks linked to this gap
Risks	Risk entries created from this gap
Controls	Framework controls affected

Activity Tab

Complete history of the gap:

Entry Type	Information Shown
Status Changes	When status changed and by whom
Edits	Property modifications
Comments	Team discussions
Workflow Updates	Remediation progress
System Events	Automatic updates

Understanding Gap Properties

Severity Assessment

Severity indicates how critical the gap is:

Severity	When Assigned	Action Timeline
Critical	Compliance violation, audit failure	Immediate (days)
High	Significant deficiency	Short-term (weeks)
Medium	Moderate issue	Medium-term (months)
Low	Minor improvement	When convenient

Status Meaning

Status	What It Means	Next Actions
Open	Needs attention	Triage and assign
In Progress	Being remediated	Monitor workflow
Resolved	Fixed with evidence	Verify and close
Accepted	Risk acknowledged	Document acceptance

Control Mapping

The gap is linked to a specific control:

Control ID - Framework's control identifier (e.g., CC6.1)
Control Name - Human-readable control name
Control Description - Full requirement text
Control Family - Parent category in the framework

Reading AI Analysis

Confidence Score

The confidence score reflects AI certainty:

Score Range	Meaning
90-100%	High confidence, clear gap
70-89%	Good confidence, likely valid
50-69%	Moderate, may need review
Below 50%	Low, recommend manual review

AI Reasoning

The reasoning section explains:

What the AI looked for
What it found (or didn't find)
Why this constitutes a gap
Specific evidence from the document

Source Excerpts

Quoted sections from the analyzed document:

Shows what the AI reviewed
Highlights relevant text
Click to jump to document location

Taking Action on Gaps

From the Detail View

Update Status

Click the status badge to change status. Add notes explaining the change.

Change Severity

Edit the gap to adjust severity if the initial assessment needs correction.

Create Workflow

Click "Create Workflow" to build a remediation plan for this gap.

Add to Existing Workflow

Link the gap to an existing workflow that addresses similar issues.

Add Comment

Discuss the gap with your team in the comments section.

Quick Actions

Action	Description
Copy Link	Share the gap URL with teammates
Export	Download gap details as PDF
Print	Print for documentation
Create Risk	Generate a risk entry from this gap