Priority Queue

The Priority Queue uses AI to rank your risks and help you focus on what needs attention first. Instead of manually reviewing all risks, the queue surfaces the most important items.

What Is the Priority Queue?

The Priority Queue is an AI-powered view that:

Ranks risks by urgency and importance
Considers multiple factors beyond just severity
Updates dynamically as situations change
Helps teams focus limited resources effectively

The Priority Queue doesn't replace human judgment—it provides a starting point for risk discussions and helps ensure nothing important is overlooked.

Accessing the Priority Queue

Navigate to the queue via:

Sidebar - Click "Risks" then "Priority Queue"
Risk Registry - Switch to "Priority Queue" tab
Dashboard - Click "View Priority Queue" from Risk Exposure card

How AI Prioritizes Risks

Factors Considered

The AI weighs multiple factors:

Factor	Description	Weight
Severity	Critical/High get higher priority	High
Likelihood	More likely risks rank higher	Medium
Age	Older open risks get boosted	Medium
Compliance Impact	Risks affecting audits	High
Control Coverage	Unmitigated risks rank higher	Medium
Related Gaps	Linked to critical gaps	Medium
Owner Status	Unassigned risks flagged	Low

Priority Score

Each risk receives a priority score (1-100):

Score	Priority	Meaning
80-100	Urgent	Address immediately
60-79	High	Handle this week
40-59	Medium	Schedule for action
20-39	Low	Monitor regularly
1-19	Minimal	Track for awareness

Queue Layout

Risk Cards

Each risk appears as a card showing:

Priority rank and score
Risk title and description
Severity badge
Key factors driving priority
Quick actions

Priority Indicators

Visual indicators help you scan:

🔴 Urgent - Red border, top of queue
🟠 High - Orange accent
🟡 Medium - Yellow accent
🔵 Low - Blue accent
⚪ Minimal - Gray/muted

Working with the Queue

Processing Risks

Start at the Top

The highest priority risk is first. Click to open details.

Review the Risk

Understand why it's high priority and what needs to be done.

Take Action

Create a workflow, update status, assign owner, or accept.

Move to Next

After addressing, move to the next priority risk.

Quick Actions

From each card:

View Details - Open full risk view
Create Workflow - Start remediation
Assign Owner - Set accountability
Snooze - Temporarily lower priority
Dismiss - Mark as addressed for now

Snoozing Risks

Temporarily lower a risk's priority:

Click "Snooze" on the risk card
Select duration (1 week, 2 weeks, 1 month)
Add a reason for snoozing
Risk moves down in queue

Snoozing doesn't change the actual risk. It just temporarily lowers queue priority. The risk returns to its calculated priority when the snooze expires.

Priority Factors Explained

Why Is This Risk High Priority?

Click "View Factors" on any risk to see what's driving its priority:

Factor	Example Explanation
Severity	"Critical severity increases priority"
Age	"Open for 45 days without progress"
Gaps	"Linked to 3 critical compliance gaps"
Unassigned	"No owner assigned"
Audit	"Framework audit in 30 days"