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AI Governance

AI Oversight Settings

Configure human oversight and control settings for AI features.

AI Oversight Settings

Oversight settings control how much human review is required for AI outputs. Configure these to match your organization's risk tolerance and governance requirements.

Why Configure Oversight?

Different organizations need different levels of AI oversight:

ConsiderationLower OversightHigher Oversight
SpeedFaster AI-driven processesMore review time
ControlMore AI autonomyMore human control
Risk ToleranceHigher AI trustLower AI trust
Compliance NeedsLess regulatedHighly regulated

There's no one-size-fits-all setting. Choose based on your organization's needs and regulatory requirements.

Accessing Oversight Settings

Go to Settings

Navigate to organization settings.

Click "AI Settings"

Opens AI configuration.

Find Oversight Section

Configure oversight options.

Oversight Options

Gap Detection Oversight

Control review requirements for AI-identified gaps:

SettingDescription
Auto-AcceptGaps created automatically, no review required
Require ReviewGaps created as "pending review"
Critical OnlyOnly critical/high gaps require review
All GapsAll AI gaps require human confirmation

Workflow Generation Oversight

Control workflow creation process:

SettingDescription
Auto-Create DraftWorkflows created as drafts
Require ReviewGenerated workflows need approval before saving
Human Edit RequiredWorkflows cannot be saved without modification

Severity Assignment Oversight

Control gap severity determination:

SettingDescription
AI AssignsAI sets severity, user can change
AI SuggestsAI suggests, user must confirm
User AssignsAI provides context, user sets severity

Confidence Thresholds

Set minimum confidence for automatic actions:

ThresholdEffect
High (80%+)Only high-confidence results proceed automatically
Medium (60%+)Moderate confidence accepted
Low (40%+)Most results accepted
NoneAll results accepted regardless of confidence

Configuring Settings

Changing a Setting

Select the Setting

Find the setting you want to change.

Choose New Value

Select from available options.

Save Changes

Click save to apply.

Confirm Impact

Acknowledge any warnings.

Conservative (High Oversight)

For highly regulated organizations:

  • Gap Detection: All Gaps Require Review
  • Workflow Generation: Require Review
  • Severity: AI Suggests
  • Confidence Threshold: High

Balanced (Default)

For most organizations:

  • Gap Detection: Critical Only
  • Workflow Generation: Auto-Create Draft
  • Severity: AI Assigns
  • Confidence Threshold: Medium

Efficient (Lower Oversight)

For faster processing:

  • Gap Detection: Auto-Accept
  • Workflow Generation: Auto-Create Draft
  • Severity: AI Assigns
  • Confidence Threshold: Low

Lower oversight settings mean more AI autonomy. Ensure this aligns with your governance requirements.

Review Queue

When Review Is Required

Items requiring review appear in the review queue:

  • Pending gaps (if review required)
  • Pending workflows (if approval needed)
  • Low-confidence items (if threshold set)

Processing the Queue

Open Review Queue

Access from AI Governance or dashboard.

Review Item

See AI output and reasoning.

Take Action

Approve, modify, or reject.

Continue

Process remaining items.

Override Documentation

When You Override AI

Override settings can require:

  • Reason selection from dropdown
  • Free-text explanation
  • Manager approval
  • Timestamp and audit log

Documentation Settings

SettingOptions
Override ReasonRequired / Optional / None
Reason TypeDropdown / Free Text / Both
ApprovalSelf / Manager / None

Notification Settings

Configure alerts for:

  • Items requiring review
  • Low-confidence outputs
  • Override requests
  • Queue aging (old items)

Review Reminders

SettingDescription
Daily DigestSummary of pending reviews
ImmediateAlert on each new item
NoneNo notifications

Role-Based Settings

Admin Settings

Admins can configure:

  • Organization-wide defaults
  • Role-specific overrides
  • Required settings (cannot be changed by users)

User Settings

Users may configure (if permitted):

  • Personal review preferences
  • Notification preferences
  • Display options

Audit and Compliance

Oversight Audit Trail

All settings changes are logged:

  • Who changed what
  • When changes occurred
  • Previous and new values

Compliance Documentation

For audits:

  • Current settings report
  • Settings history
  • Override documentation
  • Review queue processing

Best Practices

Finding the Right Balance

  1. Start with balanced settings
  2. Monitor for issues
  3. Adjust based on experience
  4. Document your rationale

Regular Review

  • Review settings quarterly
  • After regulatory changes
  • When onboarding new frameworks
  • Following audits

Team Training

Ensure team understands:

  • Current settings and why
  • How to process review queue
  • When to override AI
  • Documentation requirements

Common Questions

Can different users have different settings?

Some settings can be role-based:

  • Admins: Lower oversight (trusted)
  • Regular users: Standard oversight
  • New users: Higher oversight

What happens to pending items if I change settings?

Setting changes affect new items only. Pending items continue under original rules.

Can I require oversight for specific frameworks?

Yes, framework-specific settings may be available. Contact support for configuration.

How do I track oversight effectiveness?

Review:

  • Override rates
  • Review queue metrics
  • Audit trail patterns
  • User feedback

Next Steps

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